Hibajii Privacy Policy

This Privacy Policy applies to all users of the Hibajii platform — whether registered members or casual visitors. It takes effect the moment you visit hibajii.win, download the mobile app, or use any of our services.

Hibajii operates under an international gaming license and adheres to international data protection standards. We handle your information in compliance with the GDPR (General Data Protection Regulation) and applicable international laws.

• This policy applies equally to the website, mobile app, and all digital services.
• Third-party websites and payment gateways have their own privacy policies, which are outside the scope of Hibajii.
• For any questions, contact the Hibajii support team directly.

Hibajii only collects information that is genuinely necessary to provide its services. We do not collect unnecessary or excessive data.

Hibajii collects information in several ways. We are fully transparent about each method.

• Direct Collection: Information you provide directly when registering, logging in, or contacting support.
• Automatic Collection: Technical information collected via cookies and log files while browsing the website.
• Payment Providers: Transaction confirmation details from bKash, Nagad, or Rocket at the time of deposit or withdrawal.
• KYC Process: Details from government-issued documents submitted for identity verification.
• Gaming Activity: Betting activity, login times, and account actions are automatically recorded on the platform.

Hibajii uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below.

• Ensuring account creation, verification, and management.
• Processing deposits, withdrawals, and other financial transactions.
• Completing age and identity verification (KYC).
• Preventing fraud, money laundering, and other illegal activities.
• Monitoring betting activity to ensure responsible gaming.
• Providing customer support and resolving issues.
• Improving the security and performance of the platform.
• Meeting legal obligations and reporting to regulatory authorities.
• Notifying you about relevant promotions and offers (with your consent).

Hibajii follows strict rules — your information is never shared unnecessarily. Only limited information may be shared in the following circumstances.

• Payment Providers: Necessary transaction details are shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
• Legal Obligations: Information may be disclosed as required by law in response to a court order or a lawful request from a government authority.
• Regulatory Authority: Limited data is shared for regular reporting to the licensing authority.
• Fraud Prevention: Information may be shared with regulatory authorities as part of the AML (Anti-Money Laundering) process.
• Technology Partner: Limited data is shared under contract with technology providers required to operate the platform.

Hibajii follows the highest industry standards to protect your information. Our technical and organizational measures are described below.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption, the standard used by the banking industry.
• Firewall & IDS: Advanced firewall and intrusion detection systems remain active 24/7.
• Two-Factor Authentication: An additional verification layer is available for account login.
• Regular Security Audits: Independent third-party experts conduct regular penetration testing.
• Encrypted Storage: Sensitive data stored in our databases is kept in encrypted form.
• Access Control: Only authorized staff can access specific data.
• Data Breach Response: In the event of a data breach, affected users will be notified within 72 hours.

Hibajii uses cookies on its website to ensure proper functionality and improve the user experience. We do not engage in any aggressive or covert tracking.

You can disable or delete cookies through your browser settings. Please note that disabling essential cookies may affect certain site functions.

Hibajii respects users' rights over their data. Each of your rights is described below.

Hibajii retains your information only for as long as necessary. All data is maintained while your account remains active.

• Active Accounts: All data is retained for the duration of the account.
• Closed Accounts: Financial and transaction data is typically retained for up to 5 years due to regulatory requirements.
• KYC Documents: Retained for a minimum of 5 years as required by law.
• Support Conversations: Retained for up to 2 years after the issue is resolved.
• Log Files: Security logs are automatically deleted after 12 months.

Once the retention period expires, data is securely deleted or anonymized. No data is kept beyond its necessary purpose.

Hibajii is an 18+ platform. We do not knowingly collect information from or provide services to minors.

• Age verification is mandatory at the time of registration.
• In suspected cases, age is re-verified through KYC documentation.
• If a user is found to be a minor, their account will be immediately closed and all associated data will be deleted.

This Privacy Policy may be updated from time to time due to service improvements or changes in applicable law. Registered members will be notified before any significant changes take effect.

• Minor updates will be reflected by a change to the "Last Updated" date at the top of the page.
• For significant changes, a notification will be sent via email or on the platform.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions are available upon request.

For any questions, requests, or complaints regarding this Privacy Policy, please contact the Hibajii support team.

• Email: [email protected] (responses are typically received within 5 minutes.)
• Live Chat: Bengali-language support is available 24/7.
• Data Protection Requests: Contact support with the subject "Data Privacy Request".