Responsible Gaming

At Hibajii Responsible Gaming — Your safety is our first and foremost commitment

Betting is for fun, not for stress relief. At Hibajii, we believe every player should know their limits and enjoy the game mindfully. Our responsible gaming tools and policies are always here to keep you protected.

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Support
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Age Restriction
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Protection Tools
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Safe Environment
Our Protection Tools

At Hibajii, we use a range of effective tools and measures to promote responsible play.

Setting a Deposit Limit

Set daily, weekly, or monthly deposit limits. Stay within your budget and avoid overspending. Limit increases require a 24-hour waiting period.

Session Time Limit

Decide in advance how long you want to play in one session. Once that time is up, Hibajii will automatically remind you to take a break.

Cooling-Off Period

Set a cooling-off period from 24 hours up to 6 weeks. During this time your account remains active, but you won't be able to place bets.

Self-Exclusion

For a longer break, choose self-exclusion. You can exclude yourself from the platform entirely for anywhere from 6 months to 5 years.

Bet History Review

You can view a full, detailed history of all your betting activity at any time. Understand your playing patterns and make informed decisions.

24/7 Support & Assistance

Our responsible gaming team is always here for you. Chat with us live in Bengali for quick support and solutions.

1 What is Responsible Gaming and Why It Matters

Responsible gaming means enjoying betting as a healthy form of entertainment — free from financial stress, mental strain, or family problems. At Hibajii, we believe every player deserves a safe and enjoyable environment.

Many young and enthusiastic bettors in Bangladesh start out purely for fun. But in some cases, what begins as a hobby can gradually develop into a habit or addiction. Hibajii's responsible gaming policy was created to help prevent exactly that.

Our goal is to keep you in control at all times — not the other way around. Every bet should be a conscious choice, not an impulse.

Remember: Betting is entertainment, not a source of income. There is no guarantee of winning any bet. Only wager money you can afford to lose without it affecting your daily life.

Hibajii ensures its platform does not encourage problem gambling in any way. We operate in line with international responsible gaming standards and take every player's mental wellbeing seriously.

2 Warning Signs of Problem Betting

If you notice the following signs, it may be time to take action regarding your betting. These are not signs of weakness — they are signs of self-awareness.

Chasing Losses with Bigger Bets: Chasing losses by placing progressively larger bets is one of the most common signs of problem gambling.
Mood Changes: Feeling restless, angry, or down when unable to bet or after a loss.
Hiding Your Activity: Feeling the need to hide your betting activity from family or friends.
Using emergency funds: Betting with money set aside for food, rent, or bills.
Losing Track of Time: Spending far more time betting than planned and neglecting other responsibilities.
Relationship Strain: Betting is causing problems with family, friends, or your career.
If you recognise two or more of the above signs in yourself, reach out to Hibajii support right away. We're here to help, without judgment.
3 Limit-Setting Tools

Hibajii lets you set your own financial and time limits. These limits are designed to protect you and form the foundation of responsible play.

Limit Type Options Time to take effect Change
Daily Deposit Limit Set it yourself Instant After 24 hours
Weekly Deposit Limit Set it yourself Instant After 7 days
Monthly Deposit Limit Set it yourself Instant After 30 days
Session Time Limit 30 min / 1 hr / 2 hrs / Custom Instant Anytime
Loss Limit Daily / Weekly / Monthly Instant After 7 days
Lowering your limit takes effect immediately, but increasing it requires a set waiting period. This delay is intentional — to prevent impulsive decisions in the heat of the moment.

To set limits, go to the "Responsible Gaming" section in your account settings or contact live support. Setting limits will not affect your access to any bonuses or benefits.

4 Self-Exclusion & Cooling-Off

When you feel like you need a break, Hibajii gives you the option to self-exclude voluntarily. This isn't a sign of weakness — it's a sign of healthy decision-making.

Cooling-Off Period
  • 24 hours to 6 weeks
  • Account remains active
  • Temporary Betting Suspension
  • Withdrawals available
  • Auto-renews at expiry
Self-Exclusion
  • 6 months to 5 years
  • Account fully closed
  • Unsubscribe from Promotional Emails
  • No new accounts can be opened
  • Cannot be ended early

To activate Self-Exclusion, contact support with the message "Self-Exclusion Request". The process will be completed within 30 minutes. Your balance remains fully secure during the exclusion period, and you can withdraw your funds once it ends.

After Self-Exclusion, Hibajii will not share your information with other platforms; however, you will be encouraged to register with the national exclusion registry.
5 Protection of Minors

Hibajii strictly prohibits betting for anyone under the age of 18. We believe protecting children and young people is a social responsibility we all share.

  • Age verification is required at registration
  • KYC verification required for suspicious accounts
  • Underage accounts are permanently closed
  • Use of parental control software is recommended
If you suspect a minor is using your account, contact support immediately and change your password.

We advise parents to install family safety software on their devices and block betting sites.

6 Support Organisations & Contacts

Problem gambling is a recognised mental health condition. Seeking help is an act of courage. The organisations below offer free support.

National Mental Health Helpline

For immediate professional mental health support in Bangladesh, contact your nearest government hospital or the National Institute of Mental Health.

Hibajii Responsible Gaming Team

Type "Responsible Gaming" in live chat or send us an email. Our trained team is ready to help you in Bengali.

Gamblers Anonymous

An international peer support community where people with shared experiences help one another.

Family & Friends

Tell someone you trust. Opening up to family and friends is one of the most effective steps toward recovery.

Hibajii Support Email: [email protected] — All Responsible Gaming requests are handled on a priority basis.
7 Practical Tips for Safer Betting

Experienced bettors agree that building a few simple habits is the most effective way to play responsibly. Follow the tips below to stay in control at Hibajii.

Do's
  • Set a budget in advance
  • Take breaks at regular intervals
  • Set aside some of your winnings
  • Make sure you understand the rules of the game
  • Play in a Healthy State of Mind
  • Spend time with family
Exclusion
  • Don't chase your losses
  • Never bet with borrowed money
  • Don't play under the influence of alcohol or substances
  • Don't play through the night, night after night
  • Don't treat winnings as a source of income
  • Never bet under pressure from others
Before each bet, ask yourself: "Am I genuinely enjoying this right now, or am I trying to escape something?" If it's the latter, take a break.
8 Self-Assessment Questionnaire

Answer the questions below honestly. This is a simple screening tool, not a professional diagnosis — but your answers will help you reflect on your own betting habits.

1
In the past month, have you spent more on betting than you planned?
2
Have you tried to stop betting but failed more than once?
3
Have you ever bet more the next day to try to recover money you lost?
4
Do you feel restless or irritable when you can't bet?
5
Has betting ever gotten in the way of work, studies, or time with family?
6
Have you ever borrowed money or sold valuables to fund your betting?
Result: If you answer "yes" to three or more questions, consider seeking professional help. Contact the Hibajii support team or a local mental health service.

FAQ

Yes. All funds in your account remain completely safe during Self-Exclusion. Once the exclusion period ends, you can log back in and make a withdrawal. Betting and deposits are not possible while exclusion is active.

No. Setting a deposit limit does not affect your access to bonuses or promotional offers. However, if you deposit within a set limit, the bonus amount will naturally reflect that. Using responsible gaming tools does not result in losing any benefits.

A cooling-off period is a short-term break (24 hours to 6 weeks) during which your account stays active but betting is restricted. Self-exclusion is a longer-term solution (6 months to 5 years) where your account is fully closed and cannot be reopened before the period ends.

Start by talking to them calmly and without judgment. Encourage them to seek professional help. If needed, reach out to Hibajii support — we can point you toward the right resources. Remember, addiction is a treatable condition.

Yes. Any information related to your limits, cooling-off, or self-exclusion is strictly confidential. Hibajii never shares this information with third parties. It exists solely to protect you.

No. Hibajii strictly prohibits registration and betting for anyone under the age of 18. Age is verified at the point of registration, and additional proof of identity may be requested. If a minor is identified, the account is permanently closed.
Keeping yourself safe Tools

The responsible gaming tools available to you at Hibajii.

Deposit Limit

Daily, Weekly & Monthly Limits

Session Limit

Manage your playing time

Loss Limit

Set a Maximum Loss Limit

Cooling-Off

Take a Short Break

Exclusion

Long-Term Break

Support

24/7 Support in Bangla

18+

Start playing responsibly at Hibajii today

Join Hibajii for a safe, secure, and enjoyable betting experience. Our responsible gaming tools keep you in control at all times.

Responsible gaming is our commitment — your protection is our priority.

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